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JAVA Application makes Blue Prism hang

NavaneethanSubr
Level 3

‎30-11-22 06:37 AM

I am launching a Java application through web (IE) and when Security pop up are handled with IE HTML mode, JAVA login page will be available and at that moment (BP trying to attach the jp2launcher) it hangs and goes to not responding state, then I have to login into resource pc and kill JAVA and restart the pc. 

Definitely restarting the pc every time is not the solution and also it is not working consistently. 
Appreciate if you share any working solution for this issue.
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1 REPLY 1

Neel1
MVP

‎30-11-22 12:22 PM

Hello Navaneethan - JAB and JRE are set up correctly?
Have you refer the Java handling guide 
plus what version of BP you are using.

I also worked on similar use case - where i have to work on Jp2lancuher web site downloaded from launching the website in IE .
I faced same type of issue where Java mode was crashing the application and it is taking time to highlight the element.  but in immediate next screen of jp2launcher but in next screen post login into application.

Please also check the known issue list and recommdation for your BP version.
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