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Launch and attach issues while working with IBM iAccess Client Solutions

TanyaSachdev
Level 3
Trying to launch the mainframe application IBM iAccess Client Solutions using the IBM iAccess (EHLLAPI) connector of Blue Prism.
The error received during launch of the application is as follows:
"Error - Failed to launch application - Could not load dll - PCSHLL32.dll " . 
  • Also, while attaching to a running instance, the error received is as follows: "Internal : Failed to perform Step 1 in Navigate Stage 'Attach' on page 'Action 1' - Terminal Emulation - Could not load the dll - PCSHLL32.dll"






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Tanya Sachdev
Software Engineer
Persistent Systems Ltd
Pune
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15 REPLIES 15

Hi Suresh,

Surely, working with Surface Automation does multifold the efforts needed, though, in this case, it was the only option left.

We did check probably last Jan with the BP Team on the support, they mentioned that they do not support all versions of the IBM iAccess, thus, it has issues. Though, it would be great to check with them if any updates on that. Also, enclosing a link of supported Mainframe applications for your reference. http://portal.blueprism.com/customer-support/support-center%23/path/1139622192

Regards,
Tanya Sachdev

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Tanya Sachdev
Software Engineer
Persistent Systems Ltd
Asia/Kolkata
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HI Marco,

I am facing same issue. If you created this objects and if it is working for you can you please share your objects.

Thank you





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Goutham Ch
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Hi Marco,

We are facing the same issue.

Can you please share the object which you have already created for this, it would really helpful.

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Manish Rawat
Project Manager
Mercer
New Delhi
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Hi we are also facing the same issue in 7.3. Does anyone know how to solve this? We have DLL in place still BP throws the error stating DLL is not found. We are following the BP guide for the IBM iAccess.

Denis__Dennehy
Level 15

The get out of jail for mainframes (if you really can't get the hllapi interfaces working) is this guide to using surface automation with mainframes here:  https://portal.blueprism.com/documents/surface-automation-terminal-emulators

I created the guide 8 (yes EIGHT!!!) years ago and it comes with some starter objects to get you going quickly.  It is reliable and fast - simply copying text from the entire screen and parsing it to read data.

The other option is to pay for a different emulator that does work easily with Blue Prism,  not sure what the options are today but years ago there used to be some with cheap per user licenses that worked with existing mainframe servers.

Sviatoslav93
Level 2

I have also spent a lot of time on this issue and read gigabytes of information.

The solution was in the Application Modeller settings. Try using a different application Manager Mode - for my BluePrism 7.2.1 64 bit case, the ‘External, 32bit mode’ mod was suitable.

Sviatoslav93_0-1730818306140.png