License activation failed

[ViralShah]

Hi Team,

I am having an issue while activating my license key on portal.

I am getting an error 0x802. It asking to contact customer support. 

May I know what exactly the issue is here?

Looking forward to hearing from you.

Regards,
Viral

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Viral Shah
RPA Developer
TD
America/Toronto
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[chris.strong]

Hello Viral,

Error 0x802 indicates that the license has previously been activated.  A Blue Prism Trial license can only be activated once.

If you haven't previously activated the license, then I suggest you forward the license email you received from one of our Digital Workers to our support team via support@blueprism.com and they can confirm and advise further.  To speed things up, please let them know the issue you are experiencing (as per your post).

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Chris Strong
Product Owner
Blue Prism
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[RuiCruz]

Good afternoon,
I have the same problem I already sent email is there any way to solve it while I'm waiting for email

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Rui Cruz
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