License install issue

[BarryBell]

Hello all. 
I tried to install our new license and got the error message below. This is the first time I have ever seen this error. I am on 6.7.2 just an FYI. I just purchased the license and received on 22NOV.

Operation failed - Verification failed - signature is not valid.

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Barry Bell
RPA Manager
DHGLLP
America/New_York
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[John__Carter · Accepted solution]

Hi Barry, that error suggests an incompatibility between the license version and the software version. Maybe the license is for a higher version of BP?

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John Carter
Professional Services
Blue Prism
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[BarryBell]

Thank you I will check with the vendor. that was very helpful.

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Barry Bell
RPA Manager
DHGLLP
America/New_York
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