MAPIEx and Get Mail action

[JamesBarrett]

Not sure if other people have noticed this, but occasionally the "Get Mail" action in the MAPIEx object appears to hang/freeze in that it doesn't get the mail details. It doesn't always happen, but I wondered whether others have noticed this and what they did to correct? Wondered whether there is a bug in the code, or the robot is too quick for the email system! For info, I'm using v4.2.50 of Blue Prism and v1.1.15 of MAPIEx (32-bit) For the time-being, I'm using a "Sleep" action to force the robot to wait for a second before getting the next email. Thanks James

[Dharmik_Chattra]

does it happen when you try retrieving huge numbers of mails ? Say 200 ?

[JamesBarrett]

It seems to happen regardless of the number of items it is retrieving. It can fail after 150 successful attempts or 5 successful attempts. I list all the emails first, and then loop through each to get the details (the ""Get Mail"" action).

[jgregor4]

I'm having the same issue and haven't been able to find a solution yet.
I do have 64-bit Windows and (I assume) 32-bit outlook but not sure how I go about checking which "bit" MAPIEx I have​

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James Gregory
RPA Developer
Europe/London
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[AmiBarrett]

It's highly recommended to grab a copy of the Outlook VBO from the Digital Exchange. MAPIex is incredibly unstable.

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Ami Barrett
Lead RPA Software Developer
Solai & Cameron
America/Chicago
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