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No pages or toolbar in learning edition

BernadetteStroe
Level 4
Hi there. I reached the part of the training where you have to import the release file, load the queue, then run. The toolbar and page did not show up. I also created a test process but the page with the start and end functions did not load. Can you please help me resolve this?

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B. Stroeder
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3 REPLIES 3

SamStone
Staff
Staff

Hi Bernadette,

Are you able to share a screenshot of what this looks like for you?

Kind regards,



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Sam Stone
CoE Build Lead
Blue Prism
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Sam Stone CoE Build Lead [CompanyName]

Hi Sam. I asked in the University community as well. With Madhur's help, and a new licence (huge thanks to Ruth for responding quickly) I was able to start the application correctly yesterday. The issue was with my laptop which had disabled admin rights for my safety. I assumed I had admin rights as the owner. I had to go through cmd and jump through a few hoops to set up an admin user on my machine. Then I uninstalled and started fresh as that user with a new licence and everything went smoothly. 

One thing though...the instructions from licence to activation code could be clearer. You guys need to look into that pronto!

Thanks for checking in.

Bernadette

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Bernadette Stroeder
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Glad you got it sorted!

I'll see if I can get anything done to improve those codes.

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Sam Stone
CoE Build Lead
Blue Prism
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Sam Stone CoE Build Lead [CompanyName]