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Not able to identify any element on Chrome

NirajKumar1
Level 2

‎17-07-19 03:57 PM

Hi,

I am not able to identify any element on the chrome with any mode(Browser mode, UI automation mode, Region mode, AA mode).
Could anyone please tell me how to deal with it.

Thanks in advance.



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Niraj Kumar
Application Service Engineer
Siemens
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0 Likes
11 REPLIES 11

BalajiPalla
Level 3
In response to Walter.Koller

‎25-02-21 03:45 PM

Hi ,

I am also facing similar issue.

Spied Elements not working once in a while . Some times all Web mode spied elements stop working and some times all UI mode spied elements stops working

I have tried below steps. But, no luck. Any suggestion (or) help highly appreciated.

1.​Uninstall BluePrism 6.4.3.1224
2.Install Chrome 87
3.Install BluePrism 6.4.3.1224
4.Verified BluePrism extension available in Chrome browser.

OS : Windows 7
BluePrism : BluePrism 6.4.3.1224
Chrome Browser Version 87

Thanks in advance!​

Best Regards,
Balaji Palla
RPA Lead Developer

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Balaji Palla
Senior RPA Consultant
HCL Technologies
Asia/Kolkata
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0 Likes

GautamPoddar
Level 3
In response to BalajiPalla

‎26-02-21 11:41 AM

Hi,

Few tips which worked for me upon this -

  1. Refer to this article http://portal.blueprism.com/customer-support/support-center#/path/1319712802
  2. Append --force-renderer-accessibility to command line parameter (URL --force-renderer-accessibility) in Application Modeler and to 'CommandLineParams' ([URL] & "--force-renderer-accessibility") of Launch action to force User Interface Automation (UIA) mode in Chrome.  This will usually fix other spy modes as well.
  3. Check that multiple/orphaned instances aren't running in Task Manager, close all such instances before restarting the process. If required write a utility code using code stage (there're are plenty of examples available on web) for a clean closure and start of the Chrome browser (avoid using terminate).
Hope following these steps would resolve this issue.

Thanks,
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Gautam Poddar
Process Automation Lead
Amazon
Europe/London
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