Hello everyone,
I use the UltraVNC viewer application hosted in a Citrix environment to log in with "IP:Port" to a remote computer and navigate over it. This task is repeated for each "IP:Port".
On each remote computer, there is a business application in the foreground where we navigate through a series of menus to perform a specific operation.
Note: When using a Citrix-based application, I can only use Region Mode as a spying method.
The problem is that after an undetermined time or for each new connection to a remote computer (I can't determine the cause), the spied items in Region Mode that worked before become unusable.
I understand that the VNC viewer only transmits a screenshot of the remote desktop and does not provide actual interactive elements.
Based on this, I detect that the screenshot shown by the VNC viewer undergoes changes when a new connection is made to a remote computer (or for some reason that I do not know). And this differs from the screenshot in Region Mode where I have spied items. Consequently, it stops working because it does not find the spied items.
Could someone help me with this problem? I deeply appreciate any insight given here. Maybe an UltraVNC configuration that achieves a more stable screen capture. Personally I'm trying several configurations but I can't get any success.
Blue Prism Version: 6.4
UltraVNC Viewer Version: 1.2.1.2
Attached is a screenshot of the UltraVNC options.
Thank you very much for your attention.
