Good afternoon,
I€™ve been working with BP for the last year and I came across a strange error that I am unable to resolve.
The error is the following:
When running BluePrism on schedule mode, and it is interacting with an application, SAP for example, and the application stops responding €“ mostly due to a required manual interaction €“ the process gets stuck into €œWarning€ mode and cannot be recover (because it does not treat it as an exception).
I need to be able to either:
Recognize the error as an exception and treat it as a normal exception
On the control room, terminate the process after a certain determined time
I€™ve already searched for ways to solve it but was unsuccessful. Could you please help me with this situation?
Many thanks,
José Mauricio