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Process works when walking through it in the process studio but not in the control studio

CR
Level 4
My process does the following 1. Loads a blue prism queue from outlook 2. Processes the queue by selecting the url in firefox and printing a page. My problem I load the queue and when I run the process by stepping through it in the process studio it works fine. When I run the second process from the control studio I get the following messages randomly. The action which errors out is a simple "Global Mouse Click Center" on a button. Exception at Stage  Print Page  Internal-Failed to perform step 1 in Navigate Stage 'Click Printer Icon' on page 'Print' - Unable to match any Active Accessibility elements to the supplied query terms - When I try to find it in the item that bombed in the application modeler I am able to spy the element. No sure what the problem is here. Appreciate any ideas to try.  
2 REPLIES 2

John__Carter
Staff
Staff
Control room runs processes at a much faster speed, so any weakness in the synchronisation logic (ie wait stages) that was not apparent while running slowly in Studio is suddenly exposed.

ChristianDingwe
Level 2
Download the guide 'Blue Prism - Guide to Accessibility Mode' from the Blue Prism Portal and make sure your VBO is programmed accordingly Best Practice.