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Queue Reporting VBO

RajathGopal
Level 5

Hello Guys,
I see there is an issue with the Queue Reporting VBO when creating a performance report.

The Median Case Time Table in this report always gets the value = #NUM!
Please see the image attached

Can anyone guide me through this or is there a better VBO available for this ?

1 REPLY 1

remko.bouwens
Level 5
I suggest stepping through the process.

The reporting VBO places data in several subsheets and then uses formulas to fill the main sheet (as we can see in your example).
When stepping through you can see which data is copied onto which subsheet and will be used in the formulas.
This might make is easier for you to see where something goes wrong and where possible corrput data comes from.