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Resource is offline

Yeswa_Vaibhav_1
Level 6

‎27-05-20 01:57 PM

Hi Team,

I am using Login Agent to logout initially in VM and then login to same VM in resource pool Machines. But by end of day the particular VM in resource pool is going to offline automatically.
Don't know exactly what is the reason for this. Can anyone help me.

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Yeswa Vaibhav Alwar Nerella
Associate Consultant
Capgemini
Asia/Bangalore
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2 REPLIES 2

KaranSareen
Staff
Staff

‎01-06-20 02:39 AM

Have you made sure that the Login Agent version installed is the same as the Blue Prism version installed on the specific Machine? Also, as you have mentioned that the resource automatically goes to offline, so have you checked the Blue Prism Windows event logs from the resource machine to see why it is going offline?



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Karan Sareen
Solution Support Engineer
Blueprism
Australia/Sydney
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0 Likes

SaurabhDubey
Level 2
In response to KaranSareen

‎03-06-20 10:30 PM

Hi, Even I am also facing the same issue. I just upgraded it to v6.7.1 and everything is setup correctly, but in test server (Blue Prism) its showing offline whenever I just restart the machine or logged out, everytime I have to login manually. Could you pls help me to fix this issue. 
BP- upgrdaded
Login agent- Upgraded
Listner/schedulee- pasted in startup menu

Thanks, 
Saurabh

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Saurabh Dubey
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0 Likes