Hello Sai
Well, we need to review your environment to see why this happens, how many robots, network latency, etc.
Now, is his happening only with one RR? is it always the same one?
Try to ping from that machine the APP_Server and see the delay time, it is too big, like 15s or more...?
Is this happening all the time, every day?
We have a guide to check connectivity issue, I recommend you contact us at support@blueprism.com or create a ticket in the portal, will be easy assign one engineer to review your case, provide the PDF document to run the test and review the results to isolate the issue.
Have a good day.
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Luis Lopez
Customer Support Engineer English and Spanish
Blue Prism Ltd
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