Unable to Class - Verify

[kavitakumawat1]

After installation of Decipher 2.1, Class verification is not working. Even for multiple Document types it shows 100
% and not able to change that.
Please check attached screenshot.


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kavita kumawat RPA Manager
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[Ben.Lyons1]

Hi Kavita,

I assume this was working perfectly until you upgraded?
Are you using the exact document that was working in the previous version?
There isn't a lot of text information on that document, how different are the other samples?
How many documents did you use for training?

Thanks

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Ben Lyons
Senior Product Specialist - Decipher
Blue Prism
UK based
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[kavitakumawat1]

This is new project which I started in 2.1 but on 1.1 we checked it was working. Other documents have lot of text and very different.
I tried with 200 documents but still same issue.

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kavita kumawat RPA Manager
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[Ben.Lyons1]

Hi Kavita,

There's no obvious reason this should be happening, but it's difficult to assess via this channel.

Please raise a support ticket so we can look into it more closely.

Thanks

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Ben Lyons
Senior Product Specialist - Decipher
Blue Prism
UK based
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