Unable to Launch and Attach IBM iAccess Mainframe Application while using Windows 10 Gold Disk 64 Bit OS

[NiveditaDamle]

Hi, We are trying to Launch and Attach IBM iAccess Mainframe Application through Blue Prism. Please find below details for further reference: OS - Windows 10 Gold Disk 64 Bit OS Blue Prism Version - 5.0.33 IBM iAccess Version - 6.0 While trying to Launch Mainframe application through IBM iAccess Emulator (EHLLAPI), we are getting following error: Error - Failed to launch application - Launch Failed : Terminal Emulation - could not load the dll - PCSHLL32.DLL If we try to launch using Mainframe through IBM Personal Communicator (COM API), then we are getting following error: Error - Failed to launch application - Launch Failed : Error from ConnectToHostOrSession : Cannot create ActiveX component. Please let us know if any further details are required from our side. Thank You.

[Denis__Dennehy]

Maybe one to contact Blue Prism support about. I think the clue is in the 64bit OS and a dll with 32 in the name.... personally I would attach that with some experimentation around looking for 64bit mainframe installers or/and copying the dll in the error from a 32bit file location such as system32 to the equilivent 64bit file location... also make sure you have the correct bit version of Blue Prism installed for the windows os.