Unable to Spy elements in UIA mode on windows server 2012

[sanjayselvaraj1]

I am automating a login page using chrome . I have spied  few elements using UI automation mode in Windows 10  and complete flow was working fine. 
When the Process is deployed to server with 'OS windows server 2012', UI automation mode is not working and i am unable to spy any elements using UI automation mode . 

I am only able to spy the outer window using UI automation mode. (Attached ) 

Can someone please help me out .

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sanjay selvaraj
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[expertcr]

We need more details, like your version of Chrome between the Server and your Win10; we will need details like your version of Blue Prism.

Please get in touch with our support team by creating a ticket or contacting us at support@blueprism.com

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Luis Lopez
Customer Support Engineer English and Spanish
Blue Prism Ltd
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[sanjayselvaraj1]

Hello Luis, 
Thanks for replying . 

Please see the requested details below . 


Chrome version : 91.0.4472.124 64 bit
Blueprism Versoin : 6.10.1
Resolution set :1920 X 1080
Chrome extension : enabled

I have raised a support ticket as well. In order for blueprism to acknowledge the ticket, we need to get ourselves as registered.

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sanjay selvaraj
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[bbobo]

Hi - we are running into this same issue. Were you able to find a fix for this?

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Ben Bobo
RPA Developer
Constellation Brands
America/New_York
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[sanjayselvaraj1]

Hello Ben,
Used the force render command in application modeller URL section. i was then able to activate UIA mode. 

https:XXXXXXXXXXX --force-renderer-accessibility

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sanjay selvaraj
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