Hi, we're trying to spy a window popup in an internet based program to close it down and continue. When the popup "pops up", there is no way of spying it in Blue Prism. The only possible way is in accessibility mode, but that always brings the following error message after it says unable to spy:
System.ApplicationException: The window spied was not found in the model
at BluePrism.AMI.clsAMI.Spy(clsElementTypeInfo& elementType, List`1& identifiers)
at Automate.frmIntegrationAssistant.HandleSpyOrLaunchClick(Object sender, EventArgs e)
The popups seem to be contained within the program itself and don't open a new tab/window or process in task manager. Therefore, we're not able to attach to this popup itself (unless there's another way of doing this?} There is also no way to access any source code for the popup as it opens in front of the original program and right clicking/F12 dev tools is unavailable.
At the minute a temporary fix is in place using surface automation but we'd rather not rely on this for when it is put into development. Anyone come across this type of problem before in their own programs or think of any ways to fix?
Thanks all.