Unexpected behaviour in child window >Action focus and Click center

[HarishM2]

Hello every one,
I was using Web Application and   BElow are the steps in order to complete the Automation.

1. Login

2. Pass some ID in html BOX

3. Click Search button

4. When you click Search button it will open child windows  (I said child but I am not able to spy the child window in win 32 )

5. Once child window opens the Click Some thing like table will appear with first row having columns and second row has values

6. BOt will Double click any value in the second row  then the child window will be closed automatically and parent window navigate to new page

Under 6th step I am facing issue > Issue is I spied the values in the second window When I try to highlight the it is highlighting in Application modeller. and Also in Navigation stage I used Action Verify to Highlight it is still working But The desired result is to click any value in the second ROw. It is not working neither Focus and Double click

I never faced this  kind of issue before, Could some one suggest me how to fix this issue?

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Harish kumar
RPA Developer
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[GopalBhaire]

Have you tried Global Mouse Click? as you said you're able to highlight the element then I guess Click action (simulate) isn't working.

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Gopal Bhaire
Analyst
Accenture
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[HarishM2]

Hi gopal bhaire,

Yes I tried global mouse click and global  mouse click center but still it is not working.

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Harish kumar
RPA Developer
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[GopalBhaire]

That's strange.
Have you tried making a new object for the child window and then performing click action. 

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Gopal Bhaire
Analyst
Accenture
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[HarishM2]

I will try that , Thanks for your  suggestion

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Harish kumar
RPA Developer
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[HarishM2]

New Object is not able to attach the child window Here are the steps I did
1. process name:"iexplorer"
2. windows title
3. child index: tried both 0 and 1
And I looked in to the tesk Manager Only process is running Because of that I think it is not able to attach the child window when i use the new object.

Weird behavior is  IN Navigation stage When I try to use Action focus, click center its not at all working But when I use Verify action it is working , and When I use Global click center cursor is going to the desired location But Not sure about it is clicking that element 

Desired Result is Bot need to double click the element ,So I added two steps in Navigate stage and using Global click center twice and Time period for each step is 0 . Since I want to click that element with out any time lag. But its not working either 


Thanks

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Harish kumar
RPA Developer
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[GopalBhaire]

Process Name is "iexplore", you've mentioned "iexplorer" can you check that again?

I replicated your scenario and it was working for me in a new object. Or You can try this in same Object

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Gopal Bhaire
Analyst
Accenture
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[david.l.morris]

I think Gopal is probably right that you need to use 'iexplore' not 'iexplorer'.

For the double click thing, do you not have the option for a Global Double Mouse Click Centre on the element in a navigate stage?

I think you're better off creating a separate Blue Prism object rather than dealing with detaching and attaching within the same object. It definitely works to attach/detach/attach/etc., but I found it to be less reliable than simply using a separate object since with a separate object you never have to detach.

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Dave Morris
3Ci @ Southern Company
Atlanta, GA
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[HarishM2]

Hi Gopal / David

Thanks for your response, Sorry its typo , I used process name as "iexplore" only and Yes when I was working in different application I tried this way to fix the pop up,it worked then  but in this application It is failing  to attach.

And In Application Modeller > Indicate what type of application you are using> I selected as A browser which is already running instead of A browser that is launched from an executable file. I think this selection is correct?

And I read some where It will work only if there are two process running in Task manger under  process>Internet explorer which is not the case in this application. I think this is the reason it is failing to attach.

And As Gopal suggestion I tried in the same object Detach>attach and in different object as well both cases it's failing to attach the child window.

Thanks!


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Harish kumar
RPA Developer
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