Service Assist is a highly scalable interface which puts all your systems at a Customer Service Agent's fingertips. By unifying all of your core systems into a single browser screen, and carrying out manual admin tasks using Blue Prism Digital Workers, Call Center Agents, Field Workers, and Retail Employees can access what they need, from wherever they need, and get on with looking after your customers.
To get the low-down on what Service Assist can do for your Customer Operations, take a look at this Webinar in which my colleagues Alisa DiStaso and Rachael Smith talk through the End-to-End Service Assist experience.
I'm delighted to introduce the Service Assist Community as a discussion forum for anyone who is involved in customer-facing environments, whether you're on the shop floor, or involved in planning RPA projects for your organisation - we want to hear from you. We'll be bringing content, webinars, and events to help solve your problems, as well as opening up the forum for your comments, feedback, or your experiences if you're already a Service Assist user.
Do you have any insights from which other community users would benefit?
Are there any features which you'd like to see in the product?
Are there any particular problems you need to solve?
This community is here to help you, and is your way of contacting the right people in Blue Prism who can be of help.
Happy Posting!
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James Wood Solutions Product Manager
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