"Global Send Keys" sends special symbols instead of digits

[RokasPranskevic]

Hi there,

Is there any particular reason why Blue Prism 6.9 sometimes sends special symbols instead of provided numeric values when using "Global Send Keys"? Usually it happens for the first 1-2 symbols. For example, If I have a value "22 some text" BP would replace '2' to '@' and send "@@ some text".

If I set to use interval in between keystrokes of, let's say, 0.2sec, it would still replace the first symbol and send "@2 some text".​

Also, setting the interval somehow messed up another thing - BP is now sending a letter/digit twice. For example "30.09.2022" -> 30.09.20022" or "London" -> Loondon". Very weird stuff.

Example of BP writing a date incorrectly:


My "Write to Field" action:


Thank you in advance!

[EmersonF]

Good question!! I never understood either, so to avoid this kind of situation I always use write action, when I'm on the Web when it happens, I usually use JS to manipulate the DOM, do it this way maybe help you,

[Neel1]

Hello Rokas, 

can you try the below action and feed the o/p of this action to you navigate.

[RokasPranskevic]

Hey guys,

Sorry for my late response.

Emerson, "Write" action would be great but on the current application I must use AA mode. Unfortunately, in this application "Write" action simply does not work in AA mode.

Neeraj, I haven't had @@ symbols for awhile now but I am still facing double letter/symbol issue. Using "Escape Sendkeys String" and feeding the output did not help unfortunately. 😕 Here in this example I tried writing 1234 and got 12334.

I also tried reworking "send keys" action to how it was recommended before BP v6 but it also did not work.

[ManishRawat]

Hi @Rokas Pranskevicius,

This is a common scenario that we face.

The best possible way to handle this is as below, with the 3 step actions:

Step1: Clear Clipboard so that anything that has been previously copied will be removed
Step2: Set clipboard with the value that you would like to write like in the above scenario [Value]
Step3: Send Ctrl+v in the Global Send Keys, this will ensure that the whole text is copied without any issues as it is with typing each one by one.

NOTE: the command to send for Ctrl+v in Global Send Keys is "^v"

Hope that would be helpful 🙂

[RokasPranskevic]

Hi, @Manish Rawat,

Thank you for your input. On most of the fields I am pasting the text from clipboard but on a few fields pasting does not work for some reason. It wouldn't paste even if I try doing that manually.

Currently I am trying to first focus on those fields and then "Send Key Events" ​on the application itself. For now it seems to do the trick. 🙂 Hopefully, it keeps on working.

Thanks!