server

[aseelodeh]

Hello,
decipher server is being closed automatically, This is the error from the event viewer, can anyone help? 

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aseel odeh
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[IsmoLehtiniemi]

My first assumption would be that since integrated security is used for the authentication, the AD user account, which is used for the connection, does not have sufficient access rights for the DB.

I would suggest to try to use the SQL server authentication method for the connection and to use the database server's SA account to test if the connection works with it. If yes, that would confirm that there was a problem with the DB accesses.



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Ismo Lehtiniemi
RPA Architect & Solution Expert
Amcor
Europe/Warsaw
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[aseelodeh]

can you provide me with the correct steps for configuring SQL server for decipher?

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aseel odeh
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[BenLyons]

Hi Aseel,

Please try the steps in this configuration help page. http://bpdocs.blueprism.com/decipher/getting-started/decipher-configuration.htm

Ismo is correct, it currently looks like it could be due to the user access and the page above will help double check if that is the case.

Thanks

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Ben Lyons
Product Consultant
Blue Prism
UK
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