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Blue Prism Capture - CITRIX Compatibility

bmurali007
Level 2
‎13-07-23 07:35 PM
Status: Under Consideration

Hi Blue Prism Support Team,

We at Best Buy, Canada use CITRIX environment to access our Corporate Applications. Recently, we have deployed Capture 3.2 in our CITRIX Environment and tried to record our business process automations. We noticed that the Process Definition Document (PDD) extracted from Capture was skewed and was missing several steps and descriptions. Also the Blue Prism Release file did not capture all the steps and required several modifications.

We would like to submit an idea to make Capture tool compatible in a CITRIX environment. A lot of clients use CITRIX environment to access Corporate applications and host RPA solutions. Hence it would be a great idea to make Capture tool compatible with CITRIX so that a lot of clients can benefit from Capture tool.

Thanks,

Bharath Murali