Communications: Insert using Shortcuts pushes to next line

[CarolineChriste]

Currently, when a rep selects a shortcut to be inserted into a letter, the rest of the sentence is pushed to the next line.

While this is a behavior of Word, a solution to this issue should be developed for Communications to reduce the amount of formatting/modifications a rep has to make to complete a letter.

[Karen_Hunter]

We have functionality where we have controls to insert content and data sources from our configuration.  Is this request to modify an existing behavior or provide a new custom control that allows you to insert content (limited to text) without a line break?