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ssokal
Staff
Staff
Status: Reviewed

Currently the maximum limit of tabs (i.e. documents that can be opened inside the CV) is set to 15. 

The initial thought was to optimize the performance when processing attachments in runtime prior to us introducing the node clustering feature in HTML CV 1.4.1 to support higher volume of transactions. We currently do not have an option to change the max no. of attachments that can be opened. 


Comment from PS team:-
Document Splitter (based on the same Snowbound Virtual Viewer code) does allow the number of tabs to be varied. This was at the explicit request of Lincoln Financial, who partially funded that effort. BUT, IMO many more than 15 tabs quickly becomes unmanageable from a user perspective. I believe that the count of "15" was directly ported from the desktop CV code.

1 Comment
lucydy
Staff
Staff

Request to increase the maximum limit of 15 sources opening at once in HTML CV to a higher number or make this configurable for customers depending on business cases. Some customers mentioned they have more than 15 sources for each work item to view on a daily basis so if this can be increased, would make it more efficient for their business processing as users do not need to close then open new ones and remember which ones were viewed or not.