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peteyim
Staff
Staff
Status: New

My client (on 23.x) having issues/suggestions on the Create & Link Attachment feature:

When Business Area is entered, it take very long to pull up the corresponding Filetype (Source type), when they have a lot of Source types under that BA.

Prefer to bring up that Source's Form to faciliate fill in of other LOB datavalues.

Error message to be more specific e.g. Filename longer than 75 (the error message now is "An error occurred while communicating with the server and the attachment was not created. Please try again.")

When the Create button, there is no sand glass icon to show that the file is uploading. User may consider it is  unsuccessful and create again, so will create a duplicate Source.

When a large file size is creating (over the limitation, say 25 MB), the system will try to upload the whole file first, and then find out the size is over the limit then throw out the error.  It is better to first check the file size and then throw out the error, so that user dont have to wait for a prolong period of time.

 

4 Comments
peteyim
Staff
Staff

Client also suggest, once the Create & Link Attachment is pop out, the Source's Business Area field is emply, better pre-populate from the Work's Business Area.

yukistogdill
Level 3

I also have a request from the Business for Create and Link Attachment to show progress is some way after the Create button is clicked.  The User suggested a color change or message stating loading to show the User that the import request is in progress.  If the system is slow or the User is not sure the Create button was selected, the User may click it again creating a duplicate import.  The hour glass or a progress bar would be helpful.

peteyim
Staff
Staff

@yukistogdill 

I am told that the "Create & Link Attachment" spinner is already added in 24.1.1

yukistogdill
Level 3

Thanks for the info!