Disabling Connection logs for Runtime Listener

[BhagavathsinghR]

Issue:
*Runtime Resource Blueprism Listener is facing out of memory exception when the listener memory exceeds 1.5 GB.
*The memory of the Listener is increasing because of the runtime resource logs.
*Since the Logs include connection logs of all the runtime resources listening to same server  
Ref Tkt Number : 75620

Solution:
* Disable/Enable option for the runtime connection logs
* Utility or command to release the log memory remotely.

toBP.jpg

[BhagavathsinghR]

Connection Logs in Listener -> Enable/Disable option

[robert.nicklin]

Hello @BhagavathsinghR,

Can you please expand on what problem having "connection logs in listener" enabled is causing? I'm unable to review this idea currently based on the level of detail that it contains...

Moving this into Needs More Info awaiting your reply/feedback.

Regards,

Rob

[robert.nicklin]

Hi @BhagavathsinghR,

I've just found what appears to be the same idea raised by you at a later date, but with more detail. I'm going to mark this one as Duplicate and move it under the other idea shortly.

Regards,

Rob

[robert.nicklin]

Hello @BhagavathsinghR,

Can you please confirm what version of Blue Prism Enterprise you're using when you see this behaviour, how many resources exist in the environment in question and how often you restart your application server?

Connection logs are an essential part of the server for support and debugging purposes, so I'm not sure we can disable them outright, but I definitely wouldn't be expecting these connection logs to take up anywhere near as much as 1.5 GB of memory on the application server, so I'm curious as to what is going on here...

Moving this into Needs More Info awaiting your reply/feedback.

Regards,

Rob

[robert.nicklin]

Hi @BhagavathsinghR,

I'm going to update this idea to Not Planned based on lack of feedback/detail and the amount of time this was left in Needs More Info.

Regards,

Rob