cancel
Showing results for 
Search instead for 
Did you mean: 
BhagavathsinghR
Level 3
Status: Needs More Info
Issue:
*Runtime Resource Blueprism Listener is facing out of memory exception when the listener memory exceeds 1.5 GB.
*The memory of the Listener is increasing because of the runtime resource logs.
*Since the Logs include connection logs of all the runtime resources listening to same server  
Ref Tkt Number : 75620

Solution:
* Disable/Enable option for the runtime connection logs
* Utility or command to release the log memory remotely.
4 Comments
BhagavathsinghR
Level 3

Connection Logs in Listener -> Enable/Disable option

Status changed to: Needs More Info

Hello @BhagavathsinghR,

Can you please expand on what problem having "connection logs in listener" enabled is causing? I'm unable to review this idea currently based on the level of detail that it contains...

Moving this into Needs More Info awaiting your reply/feedback.

Regards,

Rob

Status changed to: Duplicate

Hi @BhagavathsinghR,

I've just found what appears to be the same idea raised by you at a later date, but with more detail. I'm going to mark this one as Duplicate and move it under the other idea shortly.

Regards,

Rob

Status changed to: Needs More Info

Hello @BhagavathsinghR,

Can you please confirm what version of Blue Prism Enterprise you're using when you see this behaviour, how many resources exist in the environment in question and how often you restart your application server?

Connection logs are an essential part of the server for support and debugging purposes, so I'm not sure we can disable them outright, but I definitely wouldn't be expecting these connection logs to take up anywhere near as much as 1.5 GB of memory on the application server, so I'm curious as to what is going on here...

Moving this into Needs More Info awaiting your reply/feedback.

Regards,

Rob