NathanFrench
Level 3
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23-08-22
03:08 PM
Status:
New
When a front end user is completing a form, they have to tab/click out of a field they are completing to enable rules to kick in. For example a lot of my forms have their fields 'initial state' set to hidden, so only 1 filed is present at a time, but to have the next field appear an agent would need to click out of it or Tab to allow the rule to 'kick-in'.
We've come across examples of agents pressing enter which allows the submission of the form, even with subsequent filed to complete which will ultimately lead to a high level of exceptions if this can not be rectified.
We've come across examples of agents pressing enter which allows the submission of the form, even with subsequent filed to complete which will ultimately lead to a high level of exceptions if this can not be rectified.
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