New Processor - Add an additional Column Layout

[Lorie.Humphrey]

In adding the New Processor several miss the column layout of the Legacy Processor in the Work List and Search functionalities.  Currently under preferences there is a Theme space and currently there is Default and Compact, the request is to add an additional one that would mirror similar to the column format with Headers like Legacy Processor where individuals can easily compare LOB's within several work items.

[Clararaj]

Would like to understand the business need of having a tabular view. The New Processor Workspace is a combination of the grid view and tree view in the Legacy Processor Workspace.  You could turn on the Labels for the fields if you wish to quickly compare the fields of different work items. I would like to understand the need better

[Lorie.Humphrey]

@Clara Raj it was just a preference by some of the testing group as they are used to the layout of the Legacy Processor.  This is just a suggestion for an additional layout choice and was just putting it out there to see if others had a similar need.  We did suggest to those who found the layout not as easy to read to add Labels but they found it hard to compare data between different work items. This is VERY low for an enhancement suggestion as using the new layout may become easier the more they use it. ​​

[jabardwell]

Comment from a client ticket: BPOAPPSUP-11983

Modern Processor Workspace does not have headings for the fields like Legacy Processor Workspace does.  This is going to be a negative for the clients as they do utilize the headings to sort through items.  In addition, when someone is locked on an item it only shows the User ID and does not show the name.  This will be another deterrent for clients as they have work assigned to various associates and if someone else is working on an item it is useful for them to see exactly who is working the item to ask questions.  

[dt115525]

This is very necessary for the FIA clientele we have.  They utilize these headers and like to sort various ways to get their work completed.