On the tool's INPUT: Human Worker Profile section it would be good if there was another of capturing the process costs. For example, for some of the processes we are automating we are charged per transaction as opposed to FTE based which is the only option on the tool.
It would also be good if you could export the process assessment results to Excel. We can extract some information but cannot see the further detail we have inputted in to the assessment (no of screens, no of paths etc) without clicking the edit icon to view the whole assessment again.
Thanks
James
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