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Brian_Hesse
Staff
Staff
Status: Reviewed

Currently we have a custom code applicated that was created with AWD Toolkit to allow a bulk number of work items to be moved to a different business area/work type/status/queue combination upon request. As part of this custom code application, we also add a comment stating who requested the items be moved and the corresponding ticket number so that each work item has a history line stating why it was systematically moved. This is information that is verified during our audits. While AWD Portal has the Process Monitor to bulk move items, it does not have the ability to add comments. Our request is to add an optional comment field so that when items are moved comments can be applied.