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asilarow
MVP
Status: New

Currently the Work Queue Item count in Control Room shows a total count of ALL items, including item retries. This is very confusing, especially for stakeholders who do not understand how the queue management screen works.

See below example:

asilarow_0-1751467049928.png

This queue has been loaded with 154 items, and then some were retried a couple of times during Testing Phase:

asilarow_1-1751467123296.png

This results in Queue management showing a total of 274 items in the queue, which is not quite true if we discard the subsequent attempts of the same item(s) - this can be shown by filtering the Item List by Attempt = 1:

asilarow_2-1751467245122.png

Can this be changed, so that the Queue Management screen can be filtered to not count each attempt separately.