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AnindyaMukherje
Level 4
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10-05-21
10:17 AM
Status:
New
The Process Assessment Tool can be further improved by adding ROI KPI. Currently, the process shows Potential hours and capital savings. However, there should be provision to calculate the total cost involved as part of License cost+Development cost+ Infra support & Maintainance cost+ other licensing costs (if any)+ support model cost to show how many years would it take to reap benefits. Sometimes the process gets rejected considering the ROI on first-year implementation cost vs over the year the ROI turns out to be positive considering no build cost would be involved.
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