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calvinfu
Staff
Staff
Status: Needs More Info

Currently,  users are required to do the different search and check detailed information of the works even the works are not processed by themselves. Many users does not aware press LOCK button will cause self assignment. It is due to in AWD 3,  press LOCK function is just for block other user update to the same work and the work will be released after unlock.  

2 Comments
Clararaj
Staff
Staff
So the request is when the user locks the item - the work item should not get assigned to it.  So then why does he lock the work item - to view it ?
Clararaj
Staff
Staff

Why does the user not use Search in this case ? what kind of details would the user like to see of the work item ?