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Observation for course's certificate

Neel1
MVP

hello - i am able to download certificate but i did not even start the course yet and not complete the survey as well.

Want to check with community member if they have observed it anytime like for particular courses or in general or it is user specific.

tagging few of active member to check on this. @Tejaskumar_Darji @Mukesh Kumar Harish M

@Vijay Alagarsamy - Any feedback from your side.

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Neeraj Kumar
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6 REPLIES 6

Hello Neeraj,

Not seen this happening before. I enrolled in the same course to cross-check check and I did not get the direct certificate generated.

32664.png
Not sure if it is user-specific or an overall glitch.



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If I was of assistance, please vote for it to be the "Best Answer".

Thanks & Regards,
Tejaskumar Darji
Sr. Consultant-Technical Lead
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Hi Neeraj,

I don't see this behavior as well, It is not generating the certificate with out completing the course.



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If I answered your query. Please mark it as the "Best Answer"

Harish M
Lead developer
America/New_York TX
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If I answered your query. Please mark it as the Best Answer

Harish Mogulluri

Mukeshh_k
MVP

@Neeraj Kumar  - Hi Neeraj, I enrolled for a course - it worked as expected and certificate was generated only after completion.

It's bizarre -seems accidental glitch from University portal atleast that's what I am hoping, shouldn't be user specific.



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Kindly up vote this as "Best Answer" if it adds value or resolves your query in anyway possible, happy to help.

Regards,

Mukesh Kumar - Senior Automation Developer

NHS, England, United Kingdom, GB
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Regards,

Mukesh Kumar

vijay.alagar
Staff
Staff

Hi Neeraj,
This should not be the case. Thanks for bringing this to our notice, I appreciate that.
I will check on this with our team and update you in a day or two.

Thank you.



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Vijay Alagar
Curriculum Developer - Education Services
SS&C Blue Prism
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Vijay Alagar Curriculum Developer - Education Services SS&C Blue Prism

Anonymous
Not applicable

Hey Neeraj, hope you are well.

We have tested this internally and could not replicate this issue.

I am unsure why this happened on your account. Apologies for any inconvenience this may have caused.

Thank You
Beth



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Beth Pennington
Administrator
Blue Prism
Europe/London
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seems like it is one off the issue for me. thanks guys for such a quick response. 



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Neeraj Kumar
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