21-04-23 05:11 PM
hello - i am able to download certificate but i did not even start the course yet and not complete the survey as well.
Want to check with community member if they have observed it anytime like for particular courses or in general or it is user specific.
tagging few of active member to check on this. @Tejaskumar_Darji @Mukesh Kumar Harish M
@Vijay Alagarsamy - Any feedback from your side.
21-04-23 05:35 PM
Hello Neeraj,
Not seen this happening before. I enrolled in the same course to cross-check check and I did not get the direct certificate generated.
Not sure if it is user-specific or an overall glitch.
21-04-23 06:12 PM
Hi Neeraj,
I don't see this behavior as well, It is not generating the certificate with out completing the course.
22-04-23 12:40 AM
@Neeraj Kumar - Hi Neeraj, I enrolled for a course - it worked as expected and certificate was generated only after completion.
It's bizarre -seems accidental glitch from University portal atleast that's what I am hoping, shouldn't be user specific.
24-04-23 02:21 AM
Hi Neeraj,
This should not be the case. Thanks for bringing this to our notice, I appreciate that.
I will check on this with our team and update you in a day or two.
Thank you.
24-04-23 09:12 AM
Hey Neeraj, hope you are well.
We have tested this internally and could not replicate this issue.
I am unsure why this happened on your account. Apologies for any inconvenience this may have caused.
Thank You
Beth
24-04-23 12:05 PM
seems like it is one off the issue for me. thanks guys for such a quick response.