Blue Prism Product

 View Only
last person joined: 11 hours ago 

This community covers the core Blue Prism RPA product.

  • 1.  BP API Authorization has been denied

    Posted 03-24-2023 08:13

    Hi, Community.

    Can anyone help me out to solve this issue?

    I've received the error response, "Authorization has been denied for this request", while testing the Blue Prism API from the Swagger page. 

    1) At first, the authorization with API key was successful as shown below.

    2) And then, I tried to test the API using the "Try it out!" but failed with "Authorization has been denied for this request". The Key value is the same one that's used in step#1

    Sorry that I'm a newbie here in using API stuff. Please let me know if my testing methodology is not appropriate and please me get through this issue.

    Best regards

    HongJoo Choi

  • 2.  RE: BP API Authorization has been denied

    Posted 03-24-2023 10:34


    I would suggest to use Postman to test this. You can get a pre-built Postman project from this asset on DX to quickly get started. 

    Shashank Kumar
    DX Integrations Partner Consultant
    Blue Prism

  • 3.  RE: BP API Authorization has been denied

    Posted 03-28-2023 02:27

    Hi, @Shashank Kumar  

    thanks for sharing link.

    @HongJoo Choi 

    I recommend this: Blue Prism API

    Jhogel Ponne
    Manager Intelligent Automation
    Ernst & Young

  • 4.  RE: BP API Authorization has been denied

    Posted 03-28-2023 02:18

    Hi HongJoo,

    One thing you should check, that is the permissions the BP API service account you have in Blue Prism Enterprise. When Authentication Server is set up, such service accounts will be syned to Blue Prism Enterprise. You must take time to configure the permissions to the account, as if it is a normal BP user, so it can perform various tasks required by the API endpoint. Different BP API service accounts can be created for different API access level. In the latest 7.1.2 API reference documentation, there is description around what permissions a certain API endpoint needs for the call to succeed. 

    Hope this helps.

    Bruce Liu
    Senior Product Consultant, Professional Services
    Blue Prism

Welcome to the Blue Prism RPA Product Community!

Whether you’re looking to manage a complex infrastructure, maintain security and compliance, bring new products to market faster, or gain operational speed and agility in an uncertain economy, Blue Prism delivers — with the flexibility you need to create the business you want. From deployment on-premise, through a cloud service provider or as SaaS, to a skillful and adaptable digital workforce that continually expands to meet your enterprise needs, you can gain enhanced operational insight and control while your people reclaim the time they need to focus on great work.

Product PageKnowledge BaseBlue Prism Training Offering
Product Research Programv6 End of Life


Blue Prism is intelligent automation — business-developed, no-code automation that pushes the boundaries of robotic process automation (RPA) to deliver value across any business process in a connected enterprise.

A combination of RPA with expanded cognitive and AI capabilities, Blue Prism is different than other automation technology on the market. With one Blue Prism license, you gain instant access to an already AI equipped digital workforce, along with the tools you need to build and delegate automations. Click here for more information on Blue Prism and Intelligent Automation.
To learn more about how Blue Prism RPA can help your organization and how much it will cost to get started, please Contact our Sales department.
Blue Prism RPA can be downloaded from our customer portal. If you would like to consume or download any material it is necessary to create an account on the Portal. Once you have registered, you can access the download options for Blue Prism here.
Yes! Installed on your own machine and supported by our training materials and product documentation, you can use all the features of the full enterprise product for free with our Blue Prism Trial – giving you the opportunity to learn the basics before moving to a full production implementation. Click here for more information and to download the trial.
Yes! You can access our known issue list for Blue Prism from our Support Portal.
Regardless of your industry, Blue Prism’s Digital Workforce can adhere to strict governance and compliance standards without limiting productivity. Click here for more information on how your industry can benefit from Blue Prism.