Blue Prism Product

 View Only
last person joined: 18 hours ago 

This community covers the core Blue Prism RPA product.

  • 1.  Edge Extension Issu

    Posted 08-26-2022 08:28
    Our Blue Prism is 6.10.4. Installed Blue Prism 6.10.4 edge extension, but error message as below pop up when create edge object. What shall I do?

    "Error - Failed to launch application - The browser extension was not detected, please check that it has been installed and enabled. For more information, see the browser extension user guide."

    Eric Li
    Operation Analysis

  • 2.  RE: Edge Extension Issu

    Posted 08-26-2022 14:36
    Hi Eric.

    Are you using Ephemeral Ports? There was an issue in an earlier version of BP although I assume it has been resolved by 6.10.4 but am not certain.

    Anyway, if you are not using them, give it a try to see if it help resolve this issue.


    Jack Look
    Sr Product Consultant
    Blue Prism

  • 3.  RE: Edge Extension Issu

    Posted 08-29-2022 01:07
    Hi Eric,

    Please take a look at the following KB article:

    If it does not help you, please kindly raise a support ticket with us.

    Bruce Liu
    Senior Product Consultant, Professional Services
    Blue Prism

Welcome to the Blue Prism RPA Product Community!

Whether you’re looking to manage a complex infrastructure, maintain security and compliance, bring new products to market faster, or gain operational speed and agility in an uncertain economy, Blue Prism delivers — with the flexibility you need to create the business you want. From deployment on-premise, through a cloud service provider or as SaaS, to a skillful and adaptable digital workforce that continually expands to meet your enterprise needs, you can gain enhanced operational insight and control while your people reclaim the time they need to focus on great work.

Product PageKnowledge BaseBlue Prism Training Offering
Product Research Programv6 End of Life


Blue Prism is intelligent automation — business-developed, no-code automation that pushes the boundaries of robotic process automation (RPA) to deliver value across any business process in a connected enterprise.

A combination of RPA with expanded cognitive and AI capabilities, Blue Prism is different than other automation technology on the market. With one Blue Prism license, you gain instant access to an already AI equipped digital workforce, along with the tools you need to build and delegate automations. Click here for more information on Blue Prism and Intelligent Automation.
To learn more about how Blue Prism RPA can help your organization and how much it will cost to get started, please Contact our Sales department.
Blue Prism RPA can be downloaded from our customer portal. If you would like to consume or download any material it is necessary to create an account on the Portal. Once you have registered, you can access the download options for Blue Prism here.
Yes! Installed on your own machine and supported by our training materials and product documentation, you can use all the features of the full enterprise product for free with our Blue Prism Trial – giving you the opportunity to learn the basics before moving to a full production implementation. Click here for more information and to download the trial.
Yes! You can access our known issue list for Blue Prism from our Support Portal.
Regardless of your industry, Blue Prism’s Digital Workforce can adhere to strict governance and compliance standards without limiting productivity. Click here for more information on how your industry can benefit from Blue Prism.