Blue Prism Product

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This community covers the core Blue Prism RPA product.

  • 1.  Edge Extension Issu

    Posted 08-26-2022 08:28
    Our Blue Prism is 6.10.4. Installed Blue Prism 6.10.4 edge extension, but error message as below pop up when create edge object. What shall I do?

    "Error - Failed to launch application - The browser extension was not detected, please check that it has been installed and enabled. For more information, see the browser extension user guide."



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    Eric Li
    Operation Analysis
    AIG
    Asia/Hong_Kong
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  • 2.  RE: Edge Extension Issu

    Posted 08-26-2022 14:36
    Hi Eric.

    Are you using Ephemeral Ports? There was an issue in an earlier version of BP although I assume it has been resolved by 6.10.4 but am not certain.

    Anyway, if you are not using them, give it a try to see if it help resolve this issue.

    jack


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    Jack Look
    Sr Product Consultant
    Blue Prism
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  • 3.  RE: Edge Extension Issu

    Posted 08-29-2022 01:07
    Hi Eric,

    Please take a look at the following KB article:

    https://portal.blueprism.com/customer-support/support-center#/path/Automation-Design/Application-Integration/Browser/1811780012/Why-do-I-get-error-The-browser-extension-was-not-detected-when-attempting-to-launch-a-browser-based-Chrome-Firefox-or-Edge-Chromium-application.htm

    If it does not help you, please kindly raise a support ticket with us.

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    Bruce Liu
    Senior Product Consultant, Professional Services
    Blue Prism
    Australia/Sydney
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