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This community covers the core Blue Prism RPA product.

  • 1.  LOGIN AGENT: Exception thrown by code stage: Object reference not set to an instance of an object.

    Posted 11 days ago

    Hi All - I am currently seeing this error while using Login Agent. We use HTTP request to retrieve credentials from CyberArk and then send those credentials to Login Agent. I have suddenly started seeing this 'object reference not set to an instance..' error. Not exactly sure what or where the error is occurring. Has anyone seen this issue before and what are the potential solutions?

    Thanks in advance!



    ------------------------------
    Maneesh
    ------------------------------


  • 2.  RE: LOGIN AGENT: Exception thrown by code stage: Object reference not set to an instance of an object.

    Posted 10 days ago
    Hello,
     
    Did you test the request externally to BP? Postman for example?
     
    I already had a similar problem with the action, in this case it was passing one of the null arguments. Check if this is the case.
     
    Regards,


    ------------------------------
    Leonardo Soares
    RPA Developer Tech Leader
    América/Brazil
    ------------------------------



  • 3.  RE: LOGIN AGENT: Exception thrown by code stage: Object reference not set to an instance of an object.

    Posted 10 days ago

    Hi Leonardo - I was able post the URL on a browser and get the results but while trying to access via BP - I am seeing that error. I've tried installing the latest Utility-HTTP and when I run through that I am seeing a new error 'The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel' .. Not sure which utility is correct and which is the actual error at this point. 

    What was the solution in your case.? For which parameter were you passing the null argument?

    Thank You,



    ------------------------------
    Maneesh Vemula
    ------------------------------



  • 4.  RE: LOGIN AGENT: Exception thrown by code stage: Object reference not set to an instance of an object.

    Posted 9 days ago

    Update on this. The issue turned out to be certificate related. We had to renew the certificates. 

    Thanks!



    ------------------------------
    Maneesh Vemula
    ------------------------------



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