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A Community to discuss and learn more about Blue Prism University and certification. Please use the Product communities for specific technical queries.

  • 1.  Where have the printouts gone?

    Posted 01-19-2024 14:48


    I've just started back on my training plan and noticed that since all the courses have been updated, all the downloadable printouts have disappeared. If I'm mistaken then I apologise, please point me in the direction for loading the course material for the Developer Cert. 

    However if BP are no longer providing these, then this is very disappointing. We all have different methods for learning and I for one like to have a print out that I can annotate with my own comments to help me remember. If these are not available, my only option will be to take screenshots of every slide! Then print and go back through the module making notes. This is so inefficient, waste of my time (practically tripling it) and a waste of ink too which is a waste of money.

    Sorry, rant over! Please tell me I'm wrong and that I can still get full printouts!

    BW Rhian

    Rhian Lowe

  • 2.  RE: Where have the printouts gone?

    Posted 01-19-2024 15:06

    Hallelujah Rhian!!!  I couldn't agree more!  Someone who actually likes to write down notes... with a Pen!!! Old skool behavior after my own heart.

    Blue Prism are just following the trend across all software training,  I think training folks these days have it in their heads that the kids just don't like reading... let along writing notes (is that actually true??? - I have no idea as I'm an old fogie myself), so us folks from a past world that had reference books and pens are now stuck wasting our time clicking back and forth through videos for the information we want along with everyone else.

  • 3.  RE: Where have the printouts gone?

    Posted 14 days ago

    HI Denis,

    We would love to hear what you have to say as well!! We would also love your feedback and opinions on your University experience as well. 

    Can you please take a moment to fill it our survey ? We do review them and the feedback is given to the team sp we can improve your experience.

    Brenda Weschke
    Educations Services Operations Specialist

  • 4.  RE: Where have the printouts gone?

    Posted 13 days ago

    +1 to this.

    printouts are so handy for looking up issues or digging into specifics. Videos are great and all but a bit corporate/unsuitable when you need a specific piece of information to resolve something you're looking at. I have almost every BP document I could find printed and back up for future references wherever possible. 

    Dexter Whelan
    Senior Developer/Mentor

  • 5.  RE: Where have the printouts gone?

    Posted 14 days ago

    HI Rhian,

    Welcome back to the University! 

    Thank you for sharing your thoughts on our recent training material changes. We constantly evolve our courses based on customer insights, which sometimes involves streamlining functions like downloadable printouts. Your feedback is vital in shaping these updates.

    Please take a moment to fill out our feedback survey,  It's the best way to voice your opinions, suggest improvements, and influence our certification offerings.

    There is also a course survey at the end of every course where you can also share your opinions and suggest improvements for that specific course. 

    Your input is highly appreciated, and I look forward to hearing more of your thoughts as we refine our training programs.

    Brenda Weschke
    Educations Services Operations Specialist

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