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 Internal : Failed to perform step 1 in Navigate Stage 'Terminate' on page 'Close' - Not Connected

Mahmod Abu Sableh's profile image
Mahmod Abu Sableh posted 11-24-2023 12:32

I'm studying the Object Studio part from the Blue Prism Foundation Training , there is a problem when ever i am trying to terminate the page i launched using Notepad , it keeps telling me " Internal : Failed to perform step 1 in Navigate Stage 'Terminate' on page 'Close' - Not Connected " , how to fix this problem ?( I'm using windows 11 )

Abhisekh Mukherjee's profile image
Abhisekh Mukherjee

Hi @Mahmod Abu Sableh

By the look of the error - the target application (ex: notepad) is not connected(attached) to blue prism. Make sure you attached the application - you are trying to perform actions on. 

Mahmod Abu Sableh's profile image
Mahmod Abu Sableh

I know where is the problem at, i think for some reason using windows 11 effect it , because i tried on application modeller to identify the text area it couldn't identify it , i tried different application it worked perfectly , so at the end i think notepad on windows 11 isn't compatible with identify tool .  

Leonardo Soares's profile image
Leonardo Soares

Hello,

Another suggestion is to evaluate whether any description changes between executions in the target application when appending within the selected selectors, using wildcards can help.

Regards