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 Read Text with OCR - Failing before end of list

Nicholas DAgostino's profile image
Nicholas DAgostino posted 05-25-2023 19:04

We have a window in an application with a documents list in a data grid view. The only method we are able to retrieve the document names is through Read Text with OCR, however we have observed that the engine fails to generate text after some attempts. Is there any solution for handling errors with the ocr engine failing? is it recommended to reinstall tesseract?

We are using blue prism version 6.9.0.

Thank you,

Luis Lopez's profile image
Luis Lopez

It all depends on the issues that you get when reading that text. Do you have the correct font type? Any character conflict? etc
I recommend you review the PDF "Surface Automation - Advanced Training," which you can request from our technical support department.