John Carter has the right answer with Login Agent, it does work perfectly so long as you are not following our infastructure and virtualisation guides in some way.
1. I hate to ask because it should never happen.... but you are not using a technology like RFP are you? You need to be using a virtualisation tech that keeps the robot alive (in a persistent and consistent state) when in a logged out state after you log out rather than logging out ending your session.
2. Login agent is effecively a Blue Prism resourcepc running as a windows service while windows is not logged in. If the login agent resourcepc is not available then it could be an issue with the service, check the windows event logs for the service to figure out what is happening.
3. There are lots of other reasons login agent might not be working around the version of it you are using and the config, there is lots of help in the Portal/Support knowledgebase if you have not seen it already.
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Denis Dennehy
Head of Customer Success, EMEA
Blue Prism Ltd
Europe/London
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