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WEB API Configuration

KalaReddy
Level 3

Hi Team,

I have configured web API from DocuSign Application by performing all the steps in the document but unable to run the methods from blue prism and getting below error.

Internal : Unexpected error Error during Web API HTTP Request
HTTP Status Code: 404
HTTP Response Content: <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"/>
<title>404 - File or directory not found.</title>
<style type="text/css">
<!--
body{margin:0;font-size:.7em;font-family:Verdana, Arial, Helvetica, sans-serif;background:#EEEEEE;}
fieldset{padding:0 15px 10px 15px;} 
h1{font-size:2.4em;margin:0;color:#FFF;}
h2{font-size:1.7em;margin:0;color:#CC0000;} 
h3{font-size:1.2em;margin:10px 0 0 0;color:#000000;} 
#header{width:96%;margin:0 0 0 0;padding:6px 2% 6px 2%;font-family:"trebuchet MS", Verdana, sans-serif;color:#FFF;
background-color:#555555;}
#content{margin:0 0 0 2%;position:relative;}
.content-container{background:#FFF;width:96%;margin-top:8px;padding:10px;position:relative;}
-->
</style>
</head>
<body>
<div id="header"><h1>Server Error</h1></div>
<div id="content">
 <div class="content-container"><fieldset>
  <h2>404 - File or directory not found.</h2>
  <h3>The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.</h3>
 </fieldset></div>
</div>
</body>
</html>

35686.png
Kindly suggest me. 
7 REPLIES 7

Hi,

I can see the error code as 404. can you please double check the end point? are you able to access this docusign API via postman? 

Regards,

Athiban

SimplifyNext

KalaReddy
Level 3

Hello Athiban Mahamathi Mathialagan

Thanks for replying

I am trying to access directly through BP i haven't tested in postman. 

Kala Reddy.

Resolve Tech.

Hi @Kala Reddy

We get 404 error when we try to get a resource which is not available in your DocuSign Account. Just wanted to check are you passing the correct the input values such as template ID, account ID or envelope ID etc.? These values will be used in the endpoints to get the output.

35682.png

KalaReddy
Level 3

Her I am trying with the list of templates from DocuSign. attached screen shot for same

35683.png

Hello Kala,

I think I have identified the issue. The Base URI should be https://demo.docusign.net ;but the BP skill has https://demo.docusign.net/restapi/v2 

Can you try after removing the restapi/v2 from the Base URL?

KalaReddy
Level 3

Hello Athiban Mahamathi Mathialagan

i am using the same what you have mention the base URI.

35684.png

Hi Kala,

I followed the below and I am able to fetch the details without any issues.

Base URL :  https://demo.docusign.net/restapi/v2

Subject :  API Account ID (you can find it from here: https://admindemo.docusign.com/apps-and-keys)

In the BP process your input account ID should be the account ID mentioned under the username. click the username icon to get this value.

35685.png