24-09-19 10:26 AM
Hi all,
I need help archiving old logs.
If I go to System -> Archiving there is a wrong, not writeable path, preset. After a short while there is a good Chance that a "BluePrim didn't working anymore" message box occurs.
Randomly I can change the "Archive Folder", but if I press the "Save" button another meassage box occurs "AutomateConfig isn't working ..."
So I switched to the command line:
C:\Program Files\Blue Prism Limited\Blue Prism Automate>AutomateC.exe /sso /setarchivepath "H:\BPArchive\"
results in
Failed to set archive path - Failed to find the automateconfig named pipe 'automateconfig-server-15164'
Inspecting the event log there a two entries (sorry, german OS :-))
Name der fehlerhaften Anwendung: AutomateConfig.exe, Version: 6.4.0.8445, Zeitstempel: 0x5be497dd
Name des fehlerhaften Moduls: KERNELBASE.dll, Version: 6.1.7601.24511, Zeitstempel: 0x5d3fa9ff
Ausnahmecode: 0xe0434352
Fehleroffset: 0x000000000000b87d
ID des fehlerhaften Prozesses: 0x30d0
Startzeit der fehlerhaften Anwendung: 0x01d572acf6ff6734
Pfad der fehlerhaften Anwendung: C:\Program Files\Blue Prism Limited\Blue Prism Automate\AutomateConfig.exe
Pfad des fehlerhaften Moduls: C:\WINDOWS\system32\KERNELBASE.dll
Berichtskennung: 34d3d619-dea0-11e9-bda5-005056ba7128
AND
Anwendung: AutomateConfig.exe
Frameworkversion: v4.0.30319
Beschreibung: Der Prozess wurde aufgrund einer unbehandelten Ausnahme beendet.
Ausnahmeinformationen: System.Security.Principal.IdentityNotMappedException
bei System.Runtime.Remoting.Channels.Ipc.IpcServerChannel.StartListening(System.Object)
bei System.Runtime.Remoting.Channels.Ipc.IpcServerChannel..ctor(System.Collections.IDictionary, System.Runtime.Remoting.Channels.IServerChannelSinkProvider, System.Security.AccessControl.CommonSecurityDescriptor)
bei BluePrism.Config.ConfigWriterBackgroundForm..ctor(Int32)
bei BluePrism.Config.AutomateConfig.HandleDaemon(Int32)
bei BluePrism.Config.AutomateConfig.Main(System.String[])
BPVersion is 6.4 and I have no administrative rights
Any suggestions?
Greetings
toarnold
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