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Blue Prism Desktop - Error at Wait-Timeout stage in object studio

PraveenKumarC
Level 4

2 weeks ago

Hi 

I'm using Blue Prism Desktop V1.1 and facing below issue while running process from desktop client in my local machine.

BOT throws the below exception on timeouts of wait stage from actions or Sleep stage. the error value varies time to time whenever the error occurs. (I have passed proper wait time of number data type in wait stage of around 90 seconds) and this error is not occurring for all iterations.

Please let me know what would be the reason for this error and if any fix for this.

ERROR: Internal : Unexpected error '-707372846.8876' is not a valid value for 'Interval'. 'Interval' must be greater than 0.

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2 REPLIES 2

PraveenKumarC
Level 4

2 weeks ago

@ewilson Can you help here? 

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ewilson
Staff
Staff

2 weeks ago

Hi @PraveenKumarC

Unfortunately, there's nothing I can do here. If the issue is coming from within a Wait stage, that's actual product code. You'll want to open a ticket with product support via the support.blueprism.com portal.

Cheers,

Eric 

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