Facing below error Decipher 1.2

[Tejaskumar_Darji]

Hello,

I updated to Decipher 1.2 and it was working pretty fine for the last 3 weeks but today when I'm running it is throwing the below notification message while I've not changed any settings in the meantime. I restarted the machine and the error is still there not letting me push documents. I checked all services are in running status.

Any idea how to resolve this?


Thanks

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Thanks & Regards,
Tejaskumar Darji
Sr. RPA Consultant-Automation Developer
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[Ben.Lyons1]

Hi Tejaskumar,

What is the status of your license in Blue Prism?
Have any changes been made to your version of Blue Prism?

Thanks

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Ben Lyons
Product Consultant
Blue Prism
UK
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[Tejaskumar_Darji]

No changes were made to the Blue prism license and Decipher license. Both are valid and active. No updates made to blue prism and I'm on 6.10.2 while Decipher version is 1.2

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Thanks & Regards,
Tejaskumar Darji
Sr. RPA Consultant-Automation Developer
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[Ben.Lyons1]

Have you tried restarting the server?

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Ben Lyons
Product Consultant
Blue Prism
UK
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[KrishnaElapavul]

Hi
Better restart all services and also restart "Decipher" from IIS
Still issue is there please observe  the error.log and cans shar error messages 


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Krishna Elapavuluri RPA Solution Lead
TEchnology Consultant
DXC.technology
Asia/Kolkata
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[Tejaskumar_Darji]

Hey guys. Thanks for your response.

I don't know how but today it is working fine as usual and not showing that error message anymore.

Not sure what happened as I haven't made any changes.

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Thanks & Regards,
Tejaskumar Darji
Sr. RPA Consultant-Automation Developer
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