Forgot Blue Prism login pwd

[AnatoliyBanniko]

Hi, does anyone know how to reset Blue Prism pwd forcefully? I was trying to reset in SQL Manager using hash and salt but it is not helping at all. Please help or i will lose all my work :(   BR, Anatoliy

[Ravindersaini]

Hi, Kindly raise request to BP support team ,they will share the sql query to reset admin password.Previously the query was available in the portal but now you need to raise request to get the query. https://help.blueprism.com/1143318442  Regards, Ravinder Saini

[UdayaChennupati]

I want to know how to Unlock the User Account if it is locked due to 5 wrong attempts as per settings. Can anyone please help me?

[UdayaChennupati]

Oh! it was pretty simple. I found it! Sorry to bother.