Unable to run the process as per the scheduler

[GokulakrishnanK]

Hi All, I am unable to run the process via scheduler.  Scheduler is not picking up the process at the defined time.  It displayed below termination reason in Log. "Task: New Task threw an exception:  Resource-Name: Timed out waiting for valid connection".  

[Ravindersaini]

Hi , Are you using login agent to connect to the VM. Regards, Ravinder Saini

[BenKirimlidis]

Have experienced the same issue many times.  Have not found a satisfactory cause or solution.  (We are using Login Agent) Currently, every week or two we restart our Blue Prism application server, MS SQL DB server and each of the run time resources.  This will usually get the resources to start respondign to the scheduler properly again (for a little while). Best of luck, Ben

[astrid.stollberger]

Same here. We see this issue a lot and spend a lot of time analysing and troubleshooting it. It's really disappointing that BP doesn't provide a proper fix for this... Installing v6.4 and/or restarting the BP app server is not always an option.

[BenKirimlidis]

Restarting the servers doesn't always help either :'(