How to map text which has color background ?

[KrishnaElapavul]

Hi
I am trying to read the value which has color background ​, Decipher is not able to map the value in the given text box. but when i keep cursor in the text box it is highlighting  any technique  please . 
attached  the imaged. 

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Krishna Elapavuluri RPA Solution Lead
TEchnology Consultant
DXC.technology
Asia/Kolkata
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[sumire]

Hello,

I don't know much about Decipher so I don't know if I can help you, but have you tried reading it in grayscale?

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Mitsuko
Asia/Tokyo
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[KrishnaElapavul]

Hi,
I didn't see this grayscale option, can you suggest where it is , it is not in  flag /Mis parameters

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Krishna Elapavuluri RPA Solution Lead
TEchnology Consultant
DXC.technology
Asia/Kolkata
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[BenLyons]

Hi Krishna,

There's not currently a facility within Decipher to convert images to greyscale, you will need to look into 3rd party options at this time. To test you could use your usual image editing tool to convert it manually.

This is a challenge from the Tesseract OCR engine not being as consistent with text on coloured backgrounds. We are working on a remedy for future versions.

Thanks

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Ben Lyons
Product Consultant - Decipher Specialist
Blue Prism
UK
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[KrishnaElapavul]

Thanks Ben for information,
 
what I have  noticed  is ,
if I resize the  OCR region   the value is not getting   mapped to respective field . I have restarted the all decipher services 
any  suggestion

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Krishna Elapavuluri RPA Solution Lead
TEchnology Consultant
DXC.technology
Asia/Kolkata
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[BenLyons]

Hi Krishna,

As mentioned, the Tesseract OCR engine will have difficulty with coloured regions. As per Mitsuko's suggestion, I would recommend trying to convert the image to greyscale and trying again.

The OCR engine used during data verification is different to the one used during the original OCR stage, so you may get different results.

Thanks

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Ben Lyons
Product Consultant - Decipher Specialist
Blue Prism
UK
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