In addition, a business exception applies to the following
Validation errors e.g Swift code is less than 8 characters or more than 11 characters
Mandatory Information e.g failure to provide DOB, which is relevant to trigger customer amendments
Feeder file to Blue Prism process is missing from a shared drive or perhaps deleted by end user unexpectedly
Out of Scope: logic out of scope for Blue Prism processing e.g dealing with cases flagged as ""Refer to Compliance""
In general, anything that has to do with the data provided to Blue Prism and not system failures. System Exceptions will normally cover application related issues e.g failure to launch/attach/detach an application.
I hope this helps.